Order Processing
All orders placed through Clara Engine are processed with care to ensure accuracy and secure packaging. Once your order is confirmed, it will be prepared for dispatch.
Shipping Methods
We work with reliable logistics and courier partners to deliver your orders safely. The choice of courier service may vary depending on the delivery location and product type.
Order Tracking
Once your order has been dispatched, you will receive an email notification with tracking details (where available), so you can monitor the status of your delivery.
Delivery Areas
Clara Engine operates worldwide and delivers to a wide range of countries. Availability of delivery may vary depending on the destination and local courier services.
Shipping Fees
Shipping fees, if applicable, will be clearly displayed at checkout before you complete your purchase.
Damaged Packages
If your package arrives damaged, please report it to us within 48 hours of delivery by contacting [email protected]. Please provide photos and order details so we can assist with a replacement or solution.
Order Issues
If you encounter any issues with your delivery, such as lost or incomplete orders, please reach out to our support team at [email protected], and we will work to resolve the matter promptly.